Privacy Policy

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and email address
• Account credentials
• Payment information (processed securely through Stripe)
• Social media account connections (Instagram, Twitter, YouTube, etc.)

Content Information

When you use our Service, we collect:

• Content you upload for protection (images, videos, documents)
• Content fingerprints and metadata
• Detection results and monitoring data

Usage Information

We automatically collect certain information about your device and how you interact with our Service:

• Log data (IP address, browser type, pages visited)
• Device information
• Usage statistics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your transactions and send related information
• Monitor your content across platforms for unauthorized use
• Generate fingerprints and detect content matches
• Send you technical notices, updates, and security alerts
• Respond to your comments and questions
• Detect and prevent fraud and abuse

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

With Your Consent

We may share your information when you give us explicit permission to do so.

Service Providers

We share information with third-party service providers who perform services on our behalf:

• Supabase (database and storage)
• Stripe (payment processing)
• SendGrid (email delivery)
• Social media platforms (for monitoring your connected accounts)

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is ever completely secure, and we cannot guarantee absolute security.

Security measures we implement include:

• Encryption of data in transit and at rest
• Secure password hashing (bcrypt)
• Regular security audits
• Access controls and authentication
• Monitoring for suspicious activity

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Export your data
• Opt-out of marketing communications
• Disconnect social media accounts

7. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

8. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@alovia.app